FAQ

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General FAQs

T.N. Dickinson’s never adds water to our products. Witch Hazel is always Dickinson’s most prominent ingredient.

Other brands list water as their primary ingredient. We do not water down our formulas.

We make sure that our products are the most gentle and effective witch hazel. You can rely on T.N. Dickinson’s products for all of your skin & personal care needs.

Our products are appropriate for all skin types: they’re dermatologist tested, non-irritating for most skin types, and formulated without parabens, phthalates, dyes, sulfates, and gluten.

We take pride in our simple ingredient labels – all T.N. Dickinson’s products are made using our gentle, 100% natural clinical-grade Witch Hazel and are free of dyes, sulfates, phthalates and gluten and are safe for use during pregnancy.

Always check with your doctor before using any new products while pregnant or nursing.

Our products are widely available in most local grocery stores, drug stores and online.

Please visit our “Where to Buy” section for our list of retailers and e-retailers.

No, please dispose of cloths and towelettes in the trash as they are not safe for septic or sewer systems.

You can learn all about our products on their individual product pages within this website. If you have any other questions or thoughts, we’d love to hear from you!  Just email us at [email protected]

It’s important to us that we only use the highest quality ingredients in our products.

The United States Pharmacopoeia (or “USP”) is the independent, FDA-recognized organization that sets the standard for quality, strength, and purity of natural active ingredients and pharmaceuticals.

USP regulations require genuine witch hazel to be distilled from the bark and twigs of mature, dormant, Hamamelis Virginiana plants. This produces the purest, most effective, and safest product.

This process is why T.N. Dickinson’s distilled Witch Hazel the ONLY 100% Natural USP Witch Hazel.

Our products are FDA approved for the treatment of minor skin abrasions and inflamed hemorrhoidal tissues.

The FDA does not require expiration dating on cosmetics or pharmaceutical products that have shelf life greater than three years.

T.N. Dickinson’s has products that are classified as cosmetics and others that are over the counter (OTC) pharmaceutical treatments. All of our products, however, go through rigorous testing to ensure quality, safety and stability of at least two years from the date it was packaged. In many cases the quality of our products allows them to exceed three years, though we trust you’ll love them enough that you’ll use them up long before then.

None of our products contain any dyes, sulfates, parabens, phthalates or gluten except for our Hemorrhoidal Pads which contain a small amount of methylparaben.

This is a common cosmetic and personal-care preservative that is necessary for safety due to the application area of the product and the need to keep the rest of the pads in the jar free from bacterial growth.

Yes, we employ sustainable practices for harvesting and manufacturing! The respectful techniques we use limit our impact the well-being of humans, animals, or ecosystems present on our harvest lands.

Our sustainable practices start with 3rd party organic certification of the harvest lands to document that there is no potential for contamination of the witch hazel we gather and that we do not impact the sustainability of the native species.

The organic witch hazel plants we harvest regrow from the same roots every 5-7 years, which promotes the overall health of the forest by providing sunlight for other hardwoods to grow.

Once back at our processing facility, we employ many green manufacturing techniques such as reclaiming the heat generated from our production process to heat our building and hot water!

Even the processed witch hazel wood chips, are sold as landscaping mulch to local garden stores so what comes from the earth goes back to the earth!

Yes, all T.N. Dickinson’s products are proudly manufactured in the United States of America.

Yes, the bottles and caps of our T.N. Dickinson’s astringent are recyclable. Please make sure your municipality accepts #1 plastics.

All of our products are vegan and cruelty-free.  We never test on animals at any stage of product development.

Your nose knows! An easy way to tell if your product contains genuine witch hazel is to give it a sniff! Genuine witch hazel has a distinct botanical scent that is its signature. Even in fragranced products, often you can smell its characteristic undertones. Also, you can check the ingredients statement on the back label to see if witch hazel is at the top or bottom of the list. Cosmetic products are required to list ingredients in descending order of concentration. If water is listed first – it’s not powered by genuine witch hazel!

Simply put, T.N. Dickinson’s witch hazel is pharmaceutical grade witch hazel that can be used for clinical or treatment applications!  We are the only 100% natural witch hazel to meet the requirements of The United States Pharmacopeia (USP).

USP is an independent organization that sets the standard for quality, purity, and strength of active naturals.  According to USP, genuine witch hazel is distilled from the mature, dormant, bark and twigs of Hamamelis Virginiana (the witch hazel plant), never contains leaves, has a limit on tannins (tannic acid), which are known to irritate skin, and is preserved with 14% ethyl alcohol.

We meet all of that and go beyond to ensure even our alcohol is natural – grain alcohol – to help maintain the purity of our product so you can rely on it as your family has for generations.

Tannins (tannic acid) are known to be skin irritants. In accordance with USP guidelines, and to ensure a pure and gentle yet highly effective product, T.N. Dickinson’s Witch Hazel is distilled to remove impurities such as tannins. As defined by USP, genuine witch hazel must be produced this way and tested to ensure that the product does not contain tannins above a very low limit.

USP Witch Hazel Definition: Witch Hazel is a clear, colorless distillate prepared from the recently cut and partially dried dormant twigs of Hamamelis Virginiana Linne.

T.N. Dickinson’s Witch Hazel is distilled in accordance with the USP* standard for witch hazel, to extract the most potent parts of the bark and twigs of mature witch hazel plants, and to deliver the purest product.

*USP is the independent organization that sets the standard for quality, strength, and purity of natural actives.

We steam distill T.N. Dickinson’s witch hazel for purity, and to extract the most effective elements of the witch hazel plant. We do this in accordance with the USP standard.

USP is the independent organization that sets the standard for quality, strength, and purity of natural actives.

Our pure, natural witch hazel distillate contains organic compounds which can spoil if not preserved, which is why we combine our distillate with pure grain alcohol as a gentle, natural preservative at the lowest level possible – 14%, as specified by USP.

USP is the abbreviation for United States Pharmacopeia.  It is the independent, FDA-recognized organization that sets the standard for quality, strength, and purity of natural active ingredients.

To ensure you are buying an authentic Dickinson’s product on Amazon, only purchase Dickinson’s branded items that are designated as “Ships from Amazon.com and Sold by Amazon.com.” This designation is listed under the item’s “Add to Cart” button. Products sold by distributors or third parties are not necessarily authorized.

Cleanse & Care

Our Cleanse & Care personal cleansing foam is free of soaps and surfactants, which are found in most soaps and body washes. It contains our signature, gentle cleansing witch hazel with other soothing ingredients and is especially designed for “down there”. While it is safe to use on your whole body, its intended use is for personal cleansing after “the go”, before/after intimacy, or to refresh after a workout.

Our Cleanse & Care personal cleansing foam is much gentler than soaps & bodywashes. It contains our signature, gentle cleansing witch hazel with other soothing ingredients to help keep you clean and refreshed, anytime and anywhere you need it.

Our Cleanse & Care products have not been tested for use on infants. Kindly consult with your pediatrician.

Kindly consult with a veterinarian before use, as our Cleanse & Care products have not been tested for use on pet/animals.

Our Cleanse & Care personal cleansing foam contains natural ethyl alcohol as the formula’s preservative. The alcohol is grain-sourced from corn, not a synthetic or the lab created isopropyl alcohol. It is all natural & safe for personal care use.

Our Cleanse & Care personal cleansing foam contains natural ethyl alcohol to ensure the formula stays fresh from the time it is produced. Our products are dermatologist and gynecologist tested and known to be gentle on sensitive/intimate areas.

Our Cleanse & Care personal cleansing foam can be incorporated into a daily routine and applied as necessary.

Our Cleanse & Care personal cleansing foam is equal to 185 wipes.

Our Cleanse & Care personal cleansing foam can be safely flushed after use. Wipes have been known to cause harm to septic systems & have a negative impact on our environment.

Our Cleanse & Care personal cleansing foam can be safely flushed after use.

For best results, apply the Cleanse & Care personal cleansing foam with a multi-ply toilet paper.

Our Cleanse & Care personal cleansing foam may rise as it is dispensed. Gently break the foam up by patting it down within the toilet paper before applying.

For maximum results, apply the Cleanse & Care personal cleansing foam as the final cleanup.

Down there is defined as your personal/intimate area.

Personal cleansing is defined as refreshing/cleansing intimate areas.

Our Cleanse & Care personal cleansing foam is not a treatment for hemorrhoids, but it can be applied to sensitive areas for general cleansing. For hemorrhoidal relief, we recommend our T.N. Dickinson’s Hemorrhoidal Pads to cool and soothe irritated, inflamed hemorrhoidal tissue.

Our Cleanse & Care personal cleansing foam is not medicated. However, we have several OTC Drug products in our T.N. Dickinson’s portfolio depending on what you’re seeking relief for. Many of our products are Clinical Grade Witch Hazel to cleanse, soothe, and treat a variety of skin irritations. And for hemorrhoids specifically, please try our T.N. Dickinson’s Hemorrhoidal Pads to cool and soothe irritated, inflamed hemorrhoidal tissue.

Our Cleanse & Care personal cleansing foam is currently available for purchase on our web store on www.amazon.com, and our direct website: www.tndickinsons.com.

Our Cleanse & Care personal cleansing foam can be safely used during & after pregnancy.

We suggest multiply.

For best results, apply the Cleanse & Care personal cleansing foam with a multi-ply toilet paper.

Our Cleanse & Care personal cleansing foam does not contain a pain reliever. For postpartum or hemorrhoidal pain relief, we recommend our T.N. Dickinson’s Hemorrhoidal Pads to cool and soothe irritated, inflamed hemorrhoidal tissue.

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