FAQ

Looking for information?

See our frequently asked questions below.

Our products are appropriate for all skin types: they’re dermatologist tested, non-irritating for most skin types, and formulated without parabens, phthalates, dyes, sulfates, and gluten.

We take pride in our simple ingredient labels – all T.N. Dickinson’s products are made using our gentle, 100% natural clinical-grade Witch Hazel and are free of dyes, sulfates, phthalates and gluten and are safe for use during pregnancy.  However, always check with your doctor before using any new products while pregnant or nursing.

Our products are widely available in stores and online.  Please visit our “Where to Buy” section for our list of retailers and e-retailers.

No, please dispose of cloths and towelettes in the trash as they are not safe for septic or sewer systems.

You can learn all about our products on their individual product pages within this website. If you have any other questions or thoughts, we’d love to hear from you!  Just email us at [email protected]

It’s important to us that we only use the highest quality ingredients in our products. The United States Pharmacopoeia or “USP” is the independent, FDA-recognized organization that sets the standard for quality, strength, and purity of natural active ingredients and pharmaceuticals. USP regulations require genuine witch hazel to be distilled from the bark and twigs of mature, dormant, Hamamelis Virginiana plants to produce the purest, most effective, and safest product, so that’s what we do and what we use. This makes T.N. Dickinson’s distilled Witch Hazel the ONLY 100% Natural USP Witch Hazel that is FDA approved for the treatment of minor skin abrasions and inflamed hemorrhoidal tissues.

T.N. Dickinson’s has products that are classified as cosmetics and others that are over the counter (OTC) pharmaceutical treatments. The FDA does not require expiration dating on cosmetics or pharmaceutical products that have shelf life greater than three years. All of our products, however, go through rigorous testing to ensure quality, safety and stability of at least two years from the date it was packaged. In many cases the quality of our products allows them to exceed three years – though we trust you’ll love them enough that you’ll use them up long before then.

None of our products contain any dyes, sulfates, parabens, phthalates or gluten except for our Hemorrhoidal Pads which contain a small amount of methylparaben.  This is a common cosmetic and personal-care preservative that is necessary for safety due to the application area of the product and the need to keep the rest of the pads in the jar free from bacterial growth.

Yes – we employ sustainable practices for both! The respectful techniques we use limit our impact the well-being of humans, animals, or ecosystems present on our harvest lands. Our sustainable practices start with 3rd party organic certification of the harvest lands to document that there is no potential for contamination of the witch hazel we gather and that we do not impact the sustainability of the native species. The organic witch hazel plants we harvest regrow from the same roots every 5-7 years, which promotes the overall health of the forest by providing sunlight for other hardwoods to grow.  Once back at our processing facility, we employ many green manufacturing techniques such as reclaiming the heat generated from our production process to heat our building and hot water! Even the processed witch hazel wood chips, are sold as landscaping mulch to local garden stores so what comes from the earth goes back to the earth!

Yes, all T.N. Dickinson’s products are proudly manufactured in the United States of America.

Yes, the bottles and caps of our T.N. Dickinson’s astringent are recyclable. Please make sure your municipality accepts #1 plastics.

All of our products are vegan and cruelty-free.  We never test on animals at any stage of product development.

Your nose knows! An easy way to tell if your product contains genuine witch hazel is to give it a sniff! Genuine witch hazel has a distinct botanical scent that is its signature. Even in fragranced products, often you can smell its characteristic undertones. Also, you can check the ingredients statement on the back label to see if witch hazel is at the top or bottom of the list. Cosmetic products are required to list ingredients in descending order of concentration. If water is listed first – it’s not powered by genuine witch hazel!

Simply put, T.N. Dickinson’s witch hazel is pharmaceutical grade witch hazel that can be used for clinical or treatment applications!  We are the only 100% natural witch hazel to meet the requirements of The United States Pharmacopeia (USP).  USP is an independent organization that sets the standard for quality, purity, and strength of active naturals.  According to USP, genuine witch hazel is distilled from the mature, dormant, bark and twigs of Hamamelis Virginiana (the witch hazel plant), never contains leaves, has a limit on tannins (tannic acid), which are known to irritate skin, and is preserved with 14% ethyl alcohol.  We meet all of that and go beyond to ensure even our alcohol is natural – grain alcohol – to help maintain the purity of our product so you can rely on it as your family has for generations.

Tannins (tannic acid) are known to be skin irritants. In accordance with USP guidelines, and to ensure a pure and gentle yet highly effective product, T.N. Dickinson’s Witch Hazel is distilled to remove impurities such as tannins. As defined by USP, genuine witch hazel must be produced this way and tested to ensure that the product does not contain tannins above a very low limit.

USP Witch Hazel Definition: Witch Hazel is a clear, colorless distillate prepared from the recently cut and partially dried dormant twigs of Hamamelis Virginiana Linne.

T.N. Dickinson’s Witch Hazel is distilled in accordance with the USP* standard for witch hazel, to extract the most potent parts of the bark and twigs of mature witch hazel plants, and to deliver the purest product.

*USP is the independent organization that sets the standard for quality, strength, and purity of natural actives.

No. T.N. Dickinson’s witch hazel is steam distilled for purity and to extract the most effective elements of the witch hazel plant, in accordance with the USP standard. USP is the independent organization that sets the standard for quality, strength, and purity of natural actives. Our pure, natural witch hazel distillate contains organic compounds which can spoil if not preserved, which is why we combine our distillate with pure grain alcohol as a gentle, natural preservative at the lowest level possible – 14%, as specified by USP.

USP is the abbreviation for United States Pharmacopeia.  It is the independent, FDA-recognized organization that sets the standard for quality, strength, and purity of natural active ingredients.

No!    We take pride in our simple ingredient labels – take a look and you’ll see Witch Hazel as the most prominent ingredient.  We do not water down our formulas, making sure to give you the most gentle yet effective witch hazel you can rely on for your skin & personal care needs.

Still can’t find what you need?

CONTACT US

Still can’t find what you need?

CONTACT US